Services We Offer

If you are an FSU instructor interested in proctored testing for your FSU course exam, we offer in-person proctoring at our main campus facility, coordinate off-site testing for distance learning exams through a worldwide network of approved proctoring facilities, and offer online proctoring through Honorlock for distance learning courses and those in which it is the most effective solution. Services are provided by request. 

On-Campus Testing

Our NCTA-certified testing facility is located on FSU's Tallahassee campus and provides secure, proctored testing for high-stakes and distance learning course exams.

Capacity

With a capacity of 262 seats, the Testing Center administers between 3,500 - 12,000 exam sessions a week. We proctor upwards of 2,000 exams per day during final exams week.

Security

We adhere to the National College Testing Association’s Professional Standards and Guidelines and maintain a 30-to-1 proctor-to-tester ratio at all times. A highly trained team of proctors provides on-the-floor visual monitoring of testers as well as video surveillance via 60 high-definition, fisheye cameras that allow a 360-degree view of each testing station. We validate tester identification upon check-in, allow only instructor-approved exam materials, and notify instructors of any irregularities or potential academic misconduct.

Environment

Your students can expect to be greeted by professional, service-oriented staff who strive to create a hospitable testing environment.

Service Requests

You can request main campus Testing Center proctoring for your course exam(s) through the Instructor Request application. The request window opens at least 6 weeks prior to the start of each semester. Our exam calendar fills quickly, especially for finals week and high-enrollment classes. As much as it's possible, try to submit requests no later than the priority consideration deadline. See Requesting Services for deadlines, instructions, and access to the Instructor Request application.

 

Off-Campus Testing

For exams in online courses, we maintain a list of approved proctors, adjust exams and settings in Canvas to ensure students can access their test at an off-campus site, and mediate the secure transfer of access passwords and allowed exam aids from the instructor to the student's selected proctor.

Approved Sites

Your distance learning students have access to a network of over 700 approved, proctored testing sites worldwide. You can view a current list of approved sites and locations by using the Proctor Designation application's Proctor Search feature. If students have searched the list and are still unable to find an approved proctor near them, they can submit a request for an alternate proctor.

Fees

Approved, off-campus proctors are not affiliated with FSU, charge for services, and often require pre-payment. Instructors should provide appropriate disclosures in their course syllabus when requiring students to test with an off-campus proctor or facility. Upon your request, you can offer free proctored testing for your local online students at the main campus Testing Center. For instructions on requesting services, see the section titled Service Requests below and the Requesting Services page

Proctor Verification

Before approving an off-campus proctor, we verify they have appropriate experience and that they meet and comply with qualification guidelines, policies, and procedures.

Service Requests

If you would like your students to test in-person at one of our approved sites, you can request these services through the Instructor Request application. When submitting a request for off-campus testing for an online course, you will have an opportunity to indicate if you would also like to allow your students the additional option of testing with an online proctor. The window opens at least 6 weeks prior to the start of each semester. See Requesting Services for deadlines, instructions, and access to the Instructor Request application.

 

Online (Remote) Testing

We currently offer Honorlock’s Live Pop-In service, a hybrid solution that blends AI with live proctors who “pop in” to an exam session if unusual activity is detected. Exam sessions are recorded for review by the instructor.

Fees

Students pay $4.45 per exam ($9.95 per course) to use the Honorlock Live Pop-In service. Please note that services can vary depending on the provider. Instructors should provide appropriate disclosures in their course syllabus when requiring students to test with an online proctoring service.

Eligibility

Students may only use Honorlock if you allow it in your course. Because online proctoring is intended for use only in distance learning courses and those in which it is the most effective solution, instructors teaching face-to-face courses are encouraged to take advantage of in-person proctoring services, in-class proctoring solutions (eg, Scantron forms, lockdown browsers, polling), and alternative means of assessment where possible.

Service Requests

If you would like to allow your online students access to online proctoring (eg, Honorlock), there are two ways to request these services. If online proctoring is the only service you need from us (ie, you don't need on- or off-campus proctoring for your exam), follow instructions for "Online Proctoring Only" on the Requesting Services page. Otherwise, from that same page, follow instructions under "Testing Center Services" to submit a request through our Instructor Request application. The request window for Testing Center services opens at least 6 weeks prior to the start of each semester.

Ready to request services?

See the Requesting Services page for instructions and access to the Instructor Request application.