Using an Online Proctor

Honorlock Live Pop-In Exam Fees

Students will pay Honorlock $4.45 per exam or $9.95 per course.  The per course payment will include all exams in a single course. 

Online proctoring is a tool used to ensure the security and integrity of distance learning course exams. Your instructor will let you know if using an online proctoring service is permitted in your course. If so, you will take your exam online through the Honorlock Live Pop-In service. This service differs from the university's original AI-only Honorlock platform. With Live Pop-In, your exam session will be monitored and recorded, and a live proctor will "pop in" to your session via webcam if any unusual activity is detected.

Confirm you have access to Honorlock in your course

You may use an online proctoring service only if your instructor allows it. Log into the Proctor Designation System, find your course, and select "online proctor". As long as we have 2 weeks advance notice, we will make sure you can access your exam through Honorlock on test day.

Don't see your course listed? Your instructor may not be using Testing Center services. Contact your instructor to make sure you have permission to use an online proctor and for further instructions.

Familiarize yourself with Honorlock

Honorlock uses AI technology to monitor your session. Certain activities will prompt a live proctor to review your session and, if necessary, conduct a live pop-in to address the issue. The proctor will assess the situation, help you get back on track, and send any notes about the incident to your instructor. The following resources will help you get started with Honorlock:

Make sure your computer meets technical requirements

  • A laptop or desktop computer that meets Honorlock’s minimum system requirements
    Macs, Chromebooks, and PCs are supported, but please do not use a tablet or phone when testing as this may interfere with or invalidate your exam. MAC OS USERS: If you’ve recently upgraded to a newer version of the operating system, you may need to enable screen sharing of your desktop, as well as for applications that use screen sharing, such as Honorlock. See Screen Sharing on macOS for instructions.
  • A webcam and microphone
    Most computers include a built-in webcam and microphone. If yours doesn’t, you may need a detached webcam and/or microphone to test with Honorlock.
  • The Google Chrome web browser with the Honorlock Chrome Extension installed
    Google Chrome is the only browser fully compatible with Honorlock. Before starting the exam, Honorlock will automatically request to install the extension on the browser. Afterwards, you can easily remove the Honorlock extension, but rest assured that Honorlock’s extension only runs while taking an Honorlock-enabled exam in Canvas.
  • A stable, high-speed internet connection
    Honorlock has a custom speed test tool you can run to ensure your internet connection meets or exceeds Honorlock's minimum internet speed.

Note: FSU Case Management Services may be able to help students in need of webcams or other equipment. Students can reach them at 850-644-9555. Students who need help getting internet access should check out the section titled "Connect to Wi-Fi" on the ITS website.

Review exam guidelines and policies

Be sure to closely review your instructor’s exam guidelines and any related policies on the course syllabus. Instructors are responsible for enforcing academic integrity in their classes and for reviewing exam recordings when Honorlock detects unusual activity.

  • If your instructor suspects cheating, they will contact you to discuss any suspicious exam behaviors and determine if further action is warranted.
  • Cheating on an exam can result in severe consequences such as receiving a zero on the test and being charged with an academic honor violation at the university.
  • Students involved in alleged violations of the FSU Academic Honor Policy or Student Code of Conduct have due-process rights. Review the Academic Honor Policy to learn more about FSU’s academic integrity policies, including your rights and responsibilities.

Prepare your testing environment

  • Have sufficient lighting for a clear ID check, room scan, and monitoring during the exam. Overhead lighting is preferred; if possible, light should not be directly behind you.
  • Take the exam at a desk or table (not a bed or couch).
  • If possible, take the exam alone and in a quiet area free of conversations, music, and other noises that may be identified as intentional interference. Headphones are generally disallowed.
  • Ensure that your desk or table is clear of any unpermitted items and that walls and desk are clear of writing.
  • If required by the instructor, show a recognizable photo ID. You can use your FSUID or any government-issued ID (ie, driver’s license, passport) as long as your photo and name on the card are clearly visible.
  • If required to perform a room scan by the instructor, please scan your room a full 360 degrees, slowly and thoroughly, and include your entire desk area as shown in Honorlock's Completing a Room Scan video. You can repeat the room scan as often as needed until it’s acceptable.
  • Before the exam, disable or remove any browser extensions that are not expressly permitted by the instructor. If you use Google Chrome’s Automatic Translation tool, we recommend disabling it as well.

If you have any questions or doubts about what is and isn’t allowed during your exam, double check your syllabus and exam instructions, and don’t hesitate to contact your instructor for exam-specific guidance well before the exam starts.


Need help with Honorlock?

Get technical support during your exam by selecting the chat bubble in the bottom-right corner of the Honorlock window. The typical response time is under 5 minutes. We recommend contacting your professor after the exam to recap what happened or receive additional guidance. See the following additional resources for support:

Honorlock Support Honorlock Security & Privacy


Honorlock Frequently Asked Questions

How is my privacy protected?

FSU values the privacy and security of your data and has a formal agreement with Honorlock that supersedes Honorlock’s general Terms of Services, including specific legal requirements for the privacy and security of student information. This means that Honorlock is FERPA-compliant and uses securely encrypted protocols to save and view all test taker assets. If you have any questions about FSU’s contract with Honorlock and the information privacy and security measures in place, see the Honorlock Security and Privacy FAQ webpage.

Does Honorlock determine who is cheating?

No. Honorlock simply reports back possible incidents. Ultimately, your instructor determines if cheating occurred by viewing the exam recording and evaluating any notes made by Honorlock.

Why am I being prompted for an access code?

If you are being prompted for an access code, you may not be using Google Chrome or may not have the Honorlock Chrome Extension installed. If you are using Google Chrome and have the Honorlock extension installed, your instructor may not have activated Honorlock. In this case, please notify your instructor of the situation.

Do I have to pay for Honorlock?

Yes. You will pay a testing fee directly to Honorlock. You can choose to pay for each exam individually ($4.45 per exam), or you can pay for all exams in a course ($9.95 per course). While the "student-pay" model for online testing in distance learning courses is not a new practice for FSU, it is likely new for students who enrolled at FSU during or after the 2020 pandemic and only experienced online testing under the university-funded contract. Financial aid may be used to cover the cost of proctored testing fees.

Is Honorlock accessible?

Honorlock states that its "interfaces for administrators, instructors, and end-users are fully ADA accessible and compliant with Section 508 of the Americans with Disabilities Act" and that it has been "developed and tested to conform to WCAG 2.1 level AA guidelines for accessible use” (Honorlock Accessibility Statement).

If you have a disability that inhibits your use of Honorlock, contact the Office of Accessibility Services for specific guidance and support.